Enterprise Software, as it exists today, is completely abysmal when it comes to design and usability. I don’t think the concept of User Experience even exists in this domain.
This is not a subjective viewpoint that I am presenting here. Just look at the millions of dollars and manpower spent on Support, Training and User Documentation. Those artifacts are direct crutches for bad design, and the smoking gun evidence that the industry as a whole could care less about putting in the upfront cost of building a delightful product.
This article presents some simple principles for Enterprise GUI design that can help craft a better experience for your next application.